Privacy Policy

At GraniteLake Lotto, we take your privacy seriously. This policy outlines how we collect, use, and safeguard your information when you visit our website or use our ticket management services. We adhere to all applicable Canadian federal and provincial privacy laws.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

• Personal Identity Data: Name, email address, phone number, and date of birth (for age verification).
• Financial Data: Payment information required to process ticket purchases (processed securely via third-party providers).
• Technical Data: IP address, browser type, device information, and operating system.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests and compliance with legal obligations.

• To facilitate account creation and logon processes.
• To fulfill and manage your lottery ticket orders and payments.
• To send administrative information to you, such as changes to our terms, conditions, and policies.
• To protect our services and prevent fraud.

3. Sharing Your Information

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.
• Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., payment processing, email delivery).

4. Age Restriction (19+)

GraniteLake Lotto services are strictly for individuals aged 19 and older. We do not knowingly solicit data from or market to children under 18 years of age. By using the website, you represent that you are at least 19 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to delete such data.

5. Your Privacy Rights

In some regions (such as Canada), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

If you would like to review or change the information in your account or terminate your account, you can log in to your account settings or contact us using the contact information provided.